TERMS & CONDITIONS

UJALO Green Energy
Last Updated: 10 October 2026

Welcome to the UJALO Green Energy website. These Terms & Conditions govern access to and use of our website and the general terms under which information about our products, services and business solutions is provided.

By accessing or using this website, you agree to these Terms & Conditions to the extent applicable. Separate quotations, purchase orders, product warranties, subscription terms and signed agreements may apply to specific purchases or services.

If you do not agree with these terms, please discontinue use of the website.

1. About UJALO Green Energy

UJALO Green Energy provides EV charging hardware, software and technology solutions intended to help businesses establish, operate and expand EV charging infrastructure.

Our offerings may include:

• AC and DC EV charging hardware.
• Charging Station Management Software (CSMS/CMS).
• OCPP connectivity for compatible devices.
• White-label charging technology solutions.
• Payments and billing integrations.
• Monitoring, analytics and network management capabilities.
• Technical and business support, according to the agreed scope.

The availability of any particular product, feature or service must be confirmed with our team.

2. Eligibility and Website Use

You agree to use this website only for lawful purposes.

You must not:

• Use the website to conduct fraudulent or unlawful activities.
• Attempt unauthorized access to our systems or data.
• Interfere with website security or functionality.
• Upload malicious software or harmful content.
• Copy or misuse our intellectual property without authorization.

If you submit information through an enquiry form, you agree to provide information that is accurate to the best of your knowledge.

3. Product Information and Specifications

We make reasonable efforts to present product descriptions, specifications, photographs and other information accurately.

However, website content is for general informational purposes. Product specifications, compatibility, features, colours, availability and configurations may vary by model, manufacturer, software version and project requirements.

Final specifications must be confirmed in the relevant quotation, technical documentation or purchase order.

Nothing in this section removes any rights available for products that are defective or do not conform to the agreed specifications.

4. Pricing and Quotations

Prices displayed on the website, promotional material or business presentations may be indicative and may not constitute a binding offer.

Final pricing may depend on:

• Charger model and rated power.
• Order quantity and configuration.
• Customization and branding.
• Installation and commissioning requirements.
• Civil and electrical work.
• Transformer or power-infrastructure upgrades.
• Software, connectivity and integrations.
• Shipping, taxes and other applicable charges.
• The agreed commercial terms.

A quotation will specify the applicable price, taxes, payment terms, scope and validity period where relevant.

An order is considered accepted only in accordance with the applicable order confirmation or agreement.

5. Starting Investment and Business Opportunities

Any reference to “Starting From ₹50K” represents an indicative starting point for selected configurations and is not a guaranteed price for every EV charging project.

The total investment may vary depending on equipment, site conditions, electrical infrastructure, installation, approvals, software and other requirements.

Potential business models described on our website may include public charging, destination charging, fleet charging, corporate charging, pay-per-use charging and suitable subscription or prepaid arrangements.

Actual availability and suitability depend on the project, location, commercial terms and applicable requirements.

6. Revenue, ROI and Financial Information

Information about potential revenue, profitability, return on investment, business growth or payback periods is provided for general informational purposes only.

UJALO Green Energy does not guarantee any particular revenue, utilization, profit, investment recovery period or financial return.

Actual performance may depend on:

• Charging demand and utilization.
• Charging tariffs and electricity costs.
• Location rent and revenue-sharing arrangements.
• Installation and capital expenditure.
• Maintenance, downtime and operating costs.
• Competition and local market conditions.
• Financing, taxes and applicable regulations.

Customers and prospective business partners should independently assess project feasibility before making an investment decision.

7. Orders, Payments and Taxes

Orders and payments will be governed by the applicable quotation, invoice, purchase order or agreement.

Customers must pay the amounts due according to the agreed payment schedule.

Applicable taxes and charges will be stated in the relevant commercial documentation, as required.

Any payment dispute, cancellation request or refund will be handled under the applicable order terms, Refund & Returns Policy and applicable law.

8. Delivery, Installation and Commissioning

Delivery schedules, installation responsibilities, commissioning arrangements and project timelines will be communicated through the applicable order or project documentation.

Actual timelines may depend on stock availability, logistics, site readiness, electrical infrastructure, approvals, connectivity and other factors.

Unless expressly included in the agreed scope, the customer may be responsible for site preparation, permissions, civil work, electrical upgrades and other site-related costs.

Installation and commissioning must follow the applicable technical and safety requirements.

9. Product Warranty and After-Sales Support

Warranty terms, coverage, exclusions, duration and claim procedures will be provided in the applicable product warranty or purchase documentation.

Customers should follow the supplied installation, operation and maintenance instructions.

Warranty or service coverage may be affected by misuse, unauthorized modification or improper installation, subject to applicable law and the actual warranty terms.

Nothing in these Terms & Conditions excludes mandatory consumer rights or remedies.

10. Software, CMS and Third-Party Integrations

Software functionality depends on the selected platform, hardware compatibility, configuration and service agreement.

OCPP connectivity depends on supported versions, implementation and device compatibility.

Payment processing, telecommunications, hosting and other integrations may rely on third-party providers.

Third-party services may be subject to separate terms, fees, availability requirements and privacy policies. We cannot guarantee uninterrupted availability of services controlled by independent providers.

Where a specific service-level commitment has been agreed in writing, that commitment will govern the relevant service.

11. White-Label Solutions and Branding

White-label products and services may be available under an agreed commercial and technical scope.

The permitted use of logos, trademarks, applications, domains, software interfaces and other branding elements will be determined by the applicable agreement.

Customers must ensure that any branding, content and materials they provide do not infringe third-party rights or violate applicable law.

12. Intellectual Property

Unless otherwise stated, website content, text, graphics, logos, designs, software materials and other intellectual property are owned by or licensed to their respective rights holders.

You may view and use website content for personal or legitimate business evaluation.

You must not reproduce, modify, distribute, sell or commercially exploit protected material without prior authorization, except where permitted by applicable law.

No intellectual property licence is granted merely by visiting the website.

13. Privacy and Personal Information

Personal information submitted through the website will be handled in accordance with our Privacy Policy and applicable law.

Please review the Privacy Policy to understand what information may be collected, how it may be used and the choices available to you.

14. Third-Party Links

Our website may contain links to third-party websites or services for convenience.

We do not control all third-party content, policies or services. Accessing an external website is at your discretion, and its own terms and privacy policies may apply.

15. Limitation of Liability

To the extent permitted by applicable law, UJALO Green Energy will not be liable for indirect or consequential losses arising from the use of general website information or circumstances beyond its reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including any applicable mandatory consumer rights.

Any additional limitations applicable to a product or service will be governed by the relevant agreement, subject to applicable law.

16. Indemnity

To the extent permitted by applicable law, you may be responsible for losses or claims directly resulting from your unlawful use of the website, infringement of third-party rights or material breach of these Terms & Conditions.

This provision does not impose liability where it is prohibited by law.

17. Suspension or Restriction of Access

We may restrict access to the website where reasonably necessary for security, maintenance, prevention of misuse or compliance with legal obligations.

Where practicable, we will take reasonable steps to minimize disruption.

18. Changes to These Terms

We may revise these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised “Last Updated” date. Changes will apply subject to applicable law and any specific contractual requirements.

19. Governing Law and Dispute Resolution

These Terms & Conditions are subject to the laws of India.

Disputes will be addressed through good-faith discussions where appropriate and otherwise resolved by the competent courts or dispute-resolution forum determined under applicable law.

Nothing in this clause restricts a consumer’s mandatory legal rights or access to a competent consumer forum.

20. Severability

If any provision of these Terms & Conditions is held unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

21. Contact Information

For questions about these Terms & Conditions, products or services, contact:

UJALO Green Energy

Phone: +91 9891799174
Email: info.ujalo@gmail.com

Business enquiries: Please provide your name, company details, location and project requirements so our team can review your enquiry.

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